Learn about Market for Good
+ What is Market for Good?
Market for Good is an online B2B marketplace for social organizations and beneficiaries. The platform provides a free stage for all social organizations & beneficiaries to share their products, experiences and services with corporate clients and independent buyers who are looking to collaborate in bulk orders and by that, support the social mission represented by the products/ services.
Market for Good focusses on providing bulk orders in order to upscale the business volume of the social organizations and amplify their social impact through collaboration with like minded corporates and individuals.
+ What is the mission and vision of Market for Good?
Market for Good impacts vulnerable population, reduces inequalities and promotes gender equality by offering goods and services made by charities, voluntary welfare organizations, social enterprises, artists and other organizations with the same social agenda. Through these organizations and individuals, Market for Good provides employment and income opportunities, skill development and education, equipment and financial support, empowering the beneficiaries and supporting their wellbeing.
By offering environmentally friendly choices and empowering organizations and individuals with an environmental agenda, Market for Good supports the environment and amplifies their impact
+ What’s the Market for Good logo represents?
The Market for Good Logo is a symbol of empowerment, giving wings to the makers to fly and be “independent”.
The icon was designed with the thought that each maker is unique and the best way to represent them is through their mark - a mark of human touch “a fingerprint”. The ochre wing represents the maker’s fingerprint whereas the blue wing represents the corporates or individual retailers' fingerprint connecting to do “Social Good”. Together the graphic forms a beautiful butterfly icon ready to fly and share the feeling of empowerment.
+ Is Market for Good Social Organization?
Market For Good is an online B2B marketplace designed and managed by Dagiz PTE LTD, A Recognized Singaporean Social Enterprizse. Market for Good is a platform that unites only social organizations that are recognized for their impact on the local communities.
+ What social causes does Market for Good support?
Market for Good supports 9 social causes defined by The United Nations as Social Development Goals. The 9 social causes, Market for Good resonates with are: No Poverty, Responsible Production & Consumption, Quality Education, Good Health & Hygiene, Life on Land and Below Water, Gender Equality, Decent work & Economic Growth, Reduced Inequalities and Zero Hunger.
+ How does Market for Good create impact?
Market for Good represents social organizations working in different areas of social impact and is creating impact in multiple ways from infrastructure support to job training and skill development. Each item listed in the marketplace by the social organization shares the way social impact is created by them and how it will encourage them to scale their missions and goals further. As a platform, Market for Good sums up all your purchases and collates an impact report created for you. The impact certificate is provided with every purchase or can be generated as a quarterly or annual report to be shared within your company.
+ Who can partner with Market for Good?
As a vendor you can partner with Market for Good by sharing your organization’s social certificate / social impact report. For independent beneficiaries, it is necessary to provide us their journey story and how they contribute to the community.
We are more than happy to partner with organizations with a strong contribution to the environment through related products and services.
+ Can we know the impact created through our purchases?
Yes, each item listed by the social organization shares the way social impact is created by them and the social causes they represent. As a platform, Market for Good sums up all your purchases and collates an impact report for individual purchases and to summarize the impact over a quarter or a year.
The impact certificate is provided with every purchase or can be requested as a quarterly or an annual summary report to be shared within your company.
Learn more about Sales
+ How can we purchase bulk quantities of designs available at Market for Good?
You can purchase the quantities required by you on Market for Good. Each product states the minimum order quantity you can start with. Please navigate yourself to the item of your choice, all items share the minimum order quantity they can accept. For any requirement lower or higher than the stated MOQ you may share your request through the option of “Customize & Get a Quote” . This option will assist you to share your requirement with us for further review and approval to order with the best price and lead time.
+ Can we request for Custom/ Bespoke designs for bulk purchases?
Yes, you may connect with us for custom and bespoke designs for bulk purchases through the bespoke section on the menu bar. You may choose to design bespoke gifts or bespoke experiences (activities & workshops) and share the request with us for further review and advise with best options..
+ As an individual, can I purchase products for gifting to family and friends?
Yes, you can purchase gifts for your family and friends as well. We are more than happy to customize or personalize the gifts as well to add the extra special touch for your special ones.
+ Can Market for Good assist in bulk producing customized designs for retailing?
Yes, you may connect with us to produce custom designs for Retail as well. All items produced by Market for Good represent the social causes they supports. On the other hand, you may share the social cause you resonate with and we can design gifts supporting it.
+ Can Market for Good assist in bulk production of customized designs for retailing or for independent brands?
Yes, Market for Good can assist you with customized projects that require bulk production. For information about placing a large order for a customized project, please email the sales team at firstname.lastname@example.org. In the email, please share the details of the project - the product, customization, delivery timeline and quantities that you may be interested in, and we will respond to you with more information.
+ Can we create a hamper set with different products at Market for Good?
Yes, you can order multiple products to create a gift hamper. For gift hamper requests, you may connect with our gift guide team that will assist you with multiple product orders and with organizing the hamper set.
+ Can I add a personalized message to each gift in the order?
Yes, you can add personalized message to the order. Please proceed to place your order and mark the request to our team to follow.
Please provide the request within 24 hours from order to ensure it is well followed.
+ Can we deliver to multiple locations?
Yes, we can deliver to multiple locations both locally and internationally. For this request, please ensure to mark the delivery requirement as multiple location during the order checkout.
+ How do I see the social cause behind the product I am looking to purchase?
All the products listed in Market for Good represent one or several social causes. You can view the products based on the social cause at the menu bar. The product page indicates the social causes that the product supports using icons and includes a description of how the social causes are being achieved.
+ Do we receive a certificate of social contribution for every purchase we make?
Yes, every purchase made on the platform is recorded with its social impact. The platform provides a certificate of social contribution for each purchase. As a registered customer, you will be able to review your contribution report and request for a detailed quarterly or annual report, summarizing your contribution.
+ Do I receive reward points for purchase?
Reward points are collected upon every purchase. Your reward point score determines the member benefits you can avail.
Please refer to your account details for reviewing the reward points.
+ How do I benefit as a registered user of Market for Good?
As a registered user, you can access many services: a gift guide, reward points for exclusive offers and discounts, and detailed reports of your contribution (annual or quarterly reports).
Learn more about Returns
+ How do I request for return and how does the return policy work?
All the products listed on Market for Good are produced by social organizations and their beneficiaries. All social organizations on the platform ensure high quality standards. Whenever possible, we recommend to order a sample before moving to the bulk order. This practice allows you to examine the item and its quality. For any return request, we accept unworn, unused, and un-customized or personalized items within 14 days from the date of purchase provided the product that you received differs in quality. All items must be returned in their original packaging and condition. Any merchandise that is returned without its packaging or that is worn or used, may not qualify for a return. All products that have been customized or personalized (etched, printed, embroidered, etc.) are not eligible for return unless they arrive with a manufacturing defect or have been damaged in shipping. Fine jewelry, consumable food products, alcohol, bespoke and gift hamper sets are not eligible for returns unless defective, expired or damaged. If you receive a defective item or an item was damaged in transit, please do provide us its photographic images at the time of arrival within 2 days of receipt and we will happily replace the item with a new item upon the agreed timeline. Please note, any item that arrive damaged from shipping must be reported to Market for Good within 2 days of receipt of the item. For reporting damaged items, please send us an email to email@example.com for us to review and help process exchange.
+ How soon do I need to notify for a return request?
For return request, please ensure to notify at firstname.lastname@example.org within 14 days of order receipt in case of receiving an item with a manufacturing defect. Incase of receiving an item damaged in transit please ensure to notify at email@example.com within 2 days of order receipt along with photographs of the received item for us to review the request more promptly.
+ Are all products acceptable for return?
For any return request, we accept unworn, unused, and un-customized/ personalized items within 14 days from the date of purchase provided the product received differs in quality standard. All items must be returned in all original packaging and condition. Any merchandise without these items, or considered worn, may not qualify for a return. All products that have been customized/ personalized (etched, printed, embroidered, etc.) are not eligible for return unless they arrive with a manufacture defect or have been damaged in shipping. Fine jewelry, consumable food products, alcohol, bespoke and gift hamper sets are not eligible for returns unless defective, expired or damaged. If you receive a defective item or an item was damaged in transit, please do provide us the photographic images at the time of arrival within 2 days of receipt and we will happily replace the item with a new item upon the agreed timeline.
Learn more about Shipping
+ Does Market for Good Ship worldwide?
Yes, Market for Good ships worldwide and to multiple locations. Please do note, the items required for shipping must qualify for international delivery requirements pertaining to legal import and distribution.
+ Can the delivery be organized to multiple locations domestically and internationally?
Yes, delivery can be organized to multiple locations domestically and internationally. Please do mark the requirement correctly while checking out to ensure the same is followed for order fulfillment.
+ What is the standard delivery timeline?
The standard delivery timeline depends on the product type and lead time to manufacture the product. Upon order confirmation, the lead time for delivery will be provided.
+ Can I organize for self collection?
Yes, you may arrange for self-collection as well. Please do ensure to choose self-collection upon order checkout.
Learn more about Accounts
+ What payment methods can I use when placing my order?
The platform supports multiple safe payment gateways. You may choose to make a Bank Transfer, pay by Debit or Credit Card, PayPal or PayNow. Please do check on the additional charges applicable in case of debit or credit card and PayPal payment.
+ Where can I see my confirmed orders in the platform?
All the confirmed orders can be accessed under your account in the section of Order History.
+ Can I track my order status?
For local deliveries, the logistic details will be provided on the day of order dispatch. A standard delivery time is followed for all deliveries between 9am-6pm. For any specific hour delivery or express delivery, please request in advance as it may be subjected to additional charges. For international deliveries, the tracking details will be provided upon order shipping based on the delivery partner selected for order fulfilment.
+ What more information can be accessed in my Account?
Your “My Account” section provides all details pertaining to your billing, shipping, order history, address book, reviews submitted or pending on purchased items, items saved for later purchase in wish-list, social impact report, private messaging for inquiries under inbox, downloaded products, pre-order requests and back in stock product request, reward points collected over each purchase and lastly requests submitted for customized products.
Learn more about Participation & Involvement
+ How do I follow Market for Good on social media?
Please visit our social media handle for our social media pages as to keep yourself updated with new products, new partners and special offers and promotions.
Facebook : MarketforGood
Instagram: : market_for_good
+ How do I sign up for your newsletter?
Please sign up for a customer account to receive the Market for Good Newsletter. Alternatively, you may sign up for the newsletter separately through the sign-up section in the footer under Newsletter.
+ How can I contribute to the good cause Market for Good stands for?
All products and services listed on the platform support one or many social causes as represented by the beneficiaries and social organizations. By purchasing items from the platform you can directly support the social cause you prefer and make a difference by taking a meaningful procurement decision.
+ How can I be notified of special promotions or new products?
To receive notifications for special promotions or new product launches, please register your customer account with us. Alternatively you may sign up for the newsletter and follow our social media pages to receive timely updates.
+ More questions?
For any other queries, please feel free to contact us at firstname.lastname@example.org and we would be happy to assist you.
We look forward to connecting with you and creating a new business culture where every purchase has a purpose!